FAQs

At the beginning of treatment, it is recommend that all clients meet with their therapist weekly in order to build rapport, foster a strong relationship, and develop goals. Once treatment has begun goals might change and session frequency can as well. Some clients engage in treatment biweekly or monthly, which are also options depending on your needs and scheduling considerations.

Sessions typically run anywhere from 50-60 minutes.

I ask for 48 hours notice to cancel or reschedule your appointment free of charge. Though I understand that emergencies and sickness occur.

Clients will be charged the full session fee for late cancelations or missed appointments. The policy allows for proper compensation and valuing of time.

Currently, I am only seeing individuals virtually.

Like many specialty providers, I am considered an out-of-network provider, which means I’m not directly in-network with major insurance, and do not take insurance or bill to them on your behalf.

An out-of-network provider is a healthcare professional who does not have a contract with your insurance company. This means that while we are not in-network with your plan, you may still be eligible to receive reimbursement for a portion of the cost through your out-of-network benefits.

As noted, out-of-network benefits might apply for you, and I accept HSA/FSA cards and credit/debit cards.

Clients can use of out-of-network benefits. Many people with PPO insurance plans have out-of-network benefits and can get reimbursed by their insurance anywhere from 50-80% of the session rate once their out-of-network deductible is met.

I provide Superbills for clients to submit to their insurance companies to get reimbursed directly by their insurance through out-of-network benefits.

If you choose to do Superbills and submit to your insurance on your own, most insurance companies have you upload your monthly superbill online (it would be sent to you on the 1st of every month) and then they will mail you a check with your reimbursement.

It's always a good idea to call the number on the back of your insurance card and you can ask the following questions.

• Do I have out-of-network outpatient mental health coverage? Am I able to use these benefits for telehealth?

• What is my out-of-network deductible?

• How much of my deductible has been met this year?

• Do I need a referral from an in-network provider to see someone out-of-network?

• What percentage of outpatient psychotherapy sessions are covered per session?

• How do I submit claim forms for reimbursement?

• How long does it take for me to receive reimbursement?

A superbill is a detailed receipt that includes all the information your insurance company needs to process a claim for reimbursement. This includes:

• Dates of service

• Type of service provided

• Diagnosis and procedure codes

• Payment information

You submit the superbill directly to your insurance provider, and they may reimburse you for part of the cost depending on your out-of-network coverage.

Each insurance company has a slightly different process. Typically, you’ll log into your insurance portal, find the section for “out-of-network claims,” and upload the superbill we provide. If you need help, we’re happy to guide you through the process.

In some cases, you may be able to request an out-of-network waiver from your insurance company. This is a formal request asking them to treat your sessions with us as if they were in-network. Waivers are often granted when:

• There are no appropriate in-network providers available

• You require specialized care not offered in-network

• You are in crisis or have continuity of care needs

If you’d like to pursue a waiver, we can support you by writing a letter of medical necessity or providing documentation that strengthens your case.

The out of pocket rate for therapy is $225 per 60-minute session. The first two sessions are billed as “Intake Sessions” which are billed at the rate of $250 per hour. We can also discuss if payment plans or sliding scales are needed.

It happens! The therapeutic relationship is the most important factor in any successful treatment. When you speak with an intake therapist, they will help you determine which services may be the best fit for your needs, as well as any preferences you have for a therapist. Once you begin with your therapist, you play an important role in deciding if it is the right fit for you! Open communication is vital to the treatment process, and we encourage you to discuss any concerns you have about the therapy process with your therapist.

Currently, I’m licensed to provide in-person and virtual services in Illinois. At this moment, I am only offering virtual appointments.

I practice utilizing a trauma-informed, attachment-based, and developmental lens. I integrate family-systems, humanistic, and psychodynamic theories.

I offer a range of evidence-based treatments, depending on the client’s individual need. Treatments include Exposure and Response Prevention (ERP), Cognitive Behavioral Therapy (CBT), Motivational Interviewing (MI), Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), and Child-Parent Psychotherapy.

As of January 1, 2020 all medical and healthcare professionals, including Transformative Reflections Psychology (TRP) are required to provide a Good Faith Estimate (GFE) for all current and new clients outlining the expected cost of treatment for those not using health insurance for services. This GFE requirement under The No Surprises Act aims to provide clients with a clear understanding of their health care costs.

• You have the right to receive a Good Faith Estimate for the total expected cost of non-emergency services.

• You can ask your provider for a Good Faith Estimate prior to scheduling with them. You should receive a Good Faith Estimate at least 1 business day prior to your first scheduled appointment.

• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Please save a copy of your Good Faith Estimate.

• If you have additional questions regarding information on the Good Faith Estimate, visit  www.cms.gov/nosurprises or call 800-985-3059.